1. Information We Collect
We may collect the following information when you use our website:
- Name, address, phone number, email
- Prescription details for glasses/contact lenses
- Payment information (processed securely by our payment partners)
- Browsing data such as IP address, device type, and cookies
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Verify prescriptions
- Improve customer service and personalize your shopping experience
- Send order updates, offers, and promotional messages (with your consent)
- Improve website performance and security
3. Sharing of Information
We do not sell or trade your personal information.
We only share your data with:
- Courier partners (for delivery)
- Payment gateways (for secure transactions)
- Service providers (for website security & analytics)
All partners follow strict data protection standards.
4. Data Security
We implement strong security measures to protect your information from unauthorized access, misuse, or disclosure.
5. Cookies
Our website uses cookies to:
- Improve website performance
- Remember your preferences
- Provide a better browsing experience
You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Opt-out of marketing communications
- Withdraw consent at any time
7. Prescription Data Handling
Prescription information is used strictly for:
- Making your custom eyeglasses or lenses
- Verifying accuracy and safety
It is never shared with unauthorized parties.
8. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for their privacy practices.
9. Retention of Data
We retain your data only as long as necessary to fulfill the purpose of use—such as order processing, legal compliance, or customer service.
10. Changes to Privacy Policy
We may update this policy from time to time.
Updates will be posted on this page.
11. Contact Us
For any privacy-related questions or data requests, contact us at:
Email: [email protected]
Phone/WhatsApp: +91 XXXXX XXXXX